Chandesh Shah Photography is committed to protecting the privacy of our clients and visitors to our website. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles when we collect, use, disclose, and store your Personal Information. This policy outlines our ongoing obligations to you when managing your Personal Information.

You providing us with personal information indicates that you have accessed this Privacy Policy and read and accepted it. Suppose you follow an external link through our website www.chandeshshah.com and provide your personal information directly to a third party. In that case, we take no responsibility for collecting, using, disclosing, and storing the data.

What is Personal Information, and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include but are not limited to names, addresses, email addresses, and phone numbers. We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you reasonably expect such use or disclosure.

Collection and Use of Personal Information

When you buy something on this website, we collect personal information to fulfil the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase

• Email address

• Name

• Phone number

We share this Information with Squarespace, our online store hosting provider, to provide website services to us.

Your information is used and disclosed for, but not limited to, the following purposes:

• To provide you with the best user experience possible;

• To respond to your questions and comments;

• To communicate with your regarding updates to our services;

• To send you our newsletter or other subscriptions;

• To help us develop, customise, deliver, support and improve our services and content.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Functional and required cookies are always used, which allow Squarespace, our hosting platform, to serve this website to you securely.

Analytics and performance cookies are used on this website only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so that they can send these emails to you on our behalf.

Disclosure of Personal Information

We may be required to disclose your Personal Information in the following circumstances:

• Third parties, where Chandesh Shah photography has contracted to provide services on its behalf such as shipping agencies, printing agencies and payment gateways.

• Where required or authorised by law.

We do not sell, rent or otherwise distribute your personal information to third parties.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, third parties may supply the information. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and unauthorised access, modification or disclosure.

Access to your Personal Information

You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Chandesh Shah Photography will not charge any fee for your access request, but a nominal administrative fee may be applied to provide a copy of your Personal Information. To protect your Personal Information, we may require identification before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or inaccurate, please advise us as soon as practicable. We will update our records and ensure we can continue to provide quality services to you.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us via email.